Boxgroove –

You have a great thing going here. I signed up, and splurged for the premium membership on 4/3/17. I had some small technical glitches (user related!) that were resolved within seconds – both over email and over the phone. Customer service like that doesn’t exist anymore! Once I was back and going, I was able to quickly find the clubs I had dreamt of playing on and within 5 minutes of submitting a request I had an invitation to play golf at two different private clubs in the Seattle area! Where else can you fulfill a dream like that?! Thanks for making my dreams a reality and I am looking forward to seeing some of the other exclusive courses in the area that are now within my reach. Well done Boxgroove!

All the best,
Brandon Smith
April 3rd, 2017

This says it all - this is what Boxgroove.com does for private clubs! We just got this email from from a longtime Boxgroove member. If your club could use another member benefit, a few new dues paying members or a little revenue we would welcome the opportunity to speak with you. Come for the club - Stay for the experience!

McRedmond & Gary

"I am now a member of the City Club of Baton Rouge. I sincerely thank you both for all your help!"
Robert Reece Newsome, M.D.

This says it all - this is what Boxgroove.com does for private clubs! We just got this email from from a longtime Boxgroove member on May 27th 2016. If your club could use another member benefit, a few new dues paying members or a little revenue we would welcome the opportunity to speak with you. Come for the club - Stay for the experience!


McRedmond & Gary

I am now a member of the City Club of Baton Rouge. I sincerely thank you both for all your help!

Robert Reece Newsome, M.D.

I have a Boxgroove membership (premium) that I had never used other than actually hosting others until this week. I had a buddy coming into town and he wanted to play a specific private course. Normally I would have called my pro and asked him to make a call for me but I hate to do that this time of year because our courses are crammed and I feel guilty asking because I know we turn down a lot of similar requests this time of year. During the summer it is a totally different story and I wouldn't have thought twice about it. Anyway, before I called it occurred to me that I had this membership that I had never used and should check and see if Boxgroove had a relationship with the course. They did so I gave it a try.



I submitted the request on a Monday and it showed as pending still on Tuesday. I figured since it was a private club that it might not be open on Monday or that the pro might not be in that day. Therefore I wasn't concerned. Later that day I got a call from Boxgroove explaining that the contact was out and apologizing for it not already being done! Awesome customer service. The next day it wasn't done by 11:05am when I received an email saying that the pro had been out for two days but that he would be in today and they just wanted to let me know that they would have it done ASAP. Again, I honestly hadn't even thought about it yet and I thought it was pretty great that they were so concerned about it that consistent proactive communication was occurring. A couple of hours later the tee time was added without an issue and even though it took longer than they expected (I didn't really have any expectations) they had a very impressed customer. Now two additional things will happen:

1. I will go out of my way to recommend this service to other golfers I know in the future
   
2. I will think of them more often so that I don't have to hassle my pro in cases where a relationship already exists. Please note that the pro at my club has never hesitated or complained about making a call for me. I'm the one that feels guilty asking because I know that I'd hate to do that crap if I were him.
   

Anyway, wanted to mention it here because I know that it had come up before. Kudos to the people running the site.



Also, to answer the question about being able to contact members directly I've had it happen twice. Once I was out of the country and couldn't accommodate it and the other time I had an great time playing with some guys from Sahalee who were in town and wanted to play at my club.



Posted On Golf WRX Feb 25th 2016

Dear McRedmond



I have been a golfer for over 30 years and have played on courses all over the world. My experience with Boxgroove and with Columbia Country Club was, by far, one of my the best golfing encounters.



I am moving to the Columbia, Missouri area soon and wanted to check out the private clubs before I decided which to join. I had never used the services of Boxgroove and decided to use it to schedule a tee time at Columbia Country Club. Boxgroove was simple and quick and I was able to book the tee time I wanted. Upon my arrival at Columbia Country Club, I was enthusiastically and warmly greeted by name and welcomed to the Club by Tommy Thrash in the ProShop. The entire experience as a visitor to the Club, including the fantastic course and friendly, welcoming staff and members, was so positive that I decided, that day to join Columbia Country Club.



I didn't have to spend weeks or months checking out other clubs. Thanks to Boxgroove's great service and Columbia Country Club's outstanding course and atmosphere I am now a proud member of Columbia Country Club.



Best Regards,

Tim Joseph

Boxgroove Member July 2015

September 9th, 2015

We just launched the new Boxgroove.com on June 1st 2015. We are excited to make the user experience much better for the golfers and clubs who participate with us. In the coming weeks you will see more features added as we have listened to the feedback you have provided us over the last 18 months. If you experience any errors please email us at customer.service@boxgroove.com and we’ll get them fixed in a timely basis. We hope you enjoy the new site.